General Features:
The Ultra-Com IP is a complete critical communication control system that manages radio, telephone, E911 and mapping resources. Advanced technology enables the most cost effective system on the market.
Integrated radio, telephone and E911 communication system
The Ultra-Com IP E911/ Radio Dispatch Control System is an all digital 32-bit IP windows system. It is Phase II compliant providing radio dispatch, telephone, E911, mapping and Interoperability/VoIP, all in a single software application. This makes for reduced complexity, improved reliability, easier upgrades and way lower costs. The Ultra-Com IP is priced typically far less than the competition with dramatically lower maintenance and expansion costs. It adds up to the most cost effective system available.
Unlike our competitors, the Ultra-Com IP is a fully integrated system. You do not need to buy expensive add-ons to make the system complete. Every feature is built-in - all at no extra cost. Radio dispatch and E911 may be purchased as separate components.
User programmable
Our built-in visual tools are the most flexible way for users to program screens. Screens can be easily designed to fit the job exactly. All screen interface layout, button size, location colors, labels and functionality are user programmable. System changes can also be made by your technicians instead of expensive factory programmers using the integral Customizer tool.
Advanced diagnostics
Ultra-Com IP users save over 50% on maintenance costs with our built-in diagnostics. Both local and remote, automatic and manual these diagnostics perform extensive test routines. They identify where failures occur, often switching automatically to back-up resources. Error messages provide clear explanations and offer corrective action. The diagnostics can even be used remotely by technicians at our factory to help trouble shoot your system.
Free software upgrades
Software upgrades are always free for the life of the system and there are no software maintenance fees. Upgrades include all new features and capabilities - this means a huge cost savings.
Built-in dual instant recall recorders
Dual instant recall recorders (radio and phone) are integrated into the system at no extra charge. This allows the operator to record and play back, independently, up to 90 minutes of radio and telephone messages. Save up to $5000 worth of hardware per operator position.
Optional integrated telephone and E911 logging recorder/MIS server
All telephone call audio is stored on the E911 Server. Calls can be retrieved using the integrated Search, Filter and Report Utilities from any access point on the system network. Call and audio data are backed up on DVD-RAM media eliminating costly separate logging recorders.
Ready for NG911
The Ultra-Com IP is ready for the future. It’s designed with our flexible Distributed Network Architecture for Interoperability, VoIP, P25 and a built-in migration path to connect to the NextGeneration E911 IP infrastructure.
Ultra-Com IP Integrated Radio/E911 Dispatch Control System Features:
Every UltraCom IP radio, telephone and E911 feature is integrated into a more reliable, easier to maintain, single software application. All at no extra cost.
Dozens of built-in radio functions
Here are just a few of the radio functions built-in at no extra cost.
• Touch Screen or Mouse Control
• Supports Single and Multiple Monitors
• Pop-Up Windows reduce screen clutter
• Volume Memory Windows
• Recall Recorders
• Alarm Monitoring
• On-Key Help
• Radio Channel Buttons
• Programmable CW/ID for all channels
• Plus many, many, more.
VoIP remote operator position
The Ultra-Com IP enhanced Distributed Network Architecture allows secure, full, operator positions (radio & phone) to be shared among several dispatch center systems. One of the first in the industry.
Macros
Macros save dispatchers and technicians loads of time with user programmable buttons that can automate time consuming complex tasks.
Expandability
The Ultra-Com IP is a single integrated software application – which allows for reduced complexity and makes expansion simpler and easier. It is TDM (Time Division Multiplexing System) capable of 256 audio paths. Absolutely no new software is required to expand the system - only the addition of cards and/or cages.
Statistics
Our built-in Statistical Report Generator is included at no extra cost. Complete Statistical report generation report types include: Call, Line, Operator Call Load Reports and Call time Reports. These can printed on a printer or exported as an HTML file. Reports may be generated from Operator Workstations, the E911 Server or any PC on the network.
Programmability
The Ultra-Com IP has an unparalleled level of programmability. All screen interface layout, button size, location colors, labels functionality and levels are 100% user programmable. This allows your operators maximum flexibility in the way they need to work.
System changes can even be made using our built-in Customizer. This tool allows your technicians, not expensive factory programmers, to make system changes as they arise.
Telephone Features
Again, all features are built in at no extra cost.
• Handles E911lines
• Handles ADMIN lines
• Logging Recorder
• Phone/Radio Recall Recorders
• Fax & Print Services
• E911 Database
• Call Taker Notes
• Site Information
• TDD (both formats)
• Automatic Call Distribution
• Analog Phone Capability
Built-in phone books
A one thousand number phone book is is accessible with a touch of a button. Up to 10 phone books can be accommodated.
Mapping
Our built-in, User-programmable, Map Viewer has Map Zoom and Pan Controls plus Street and Intersection Search. Our E911 System will interface to 3rd party mapping products
Redundancy
Unlike our competitors, all E911 information is buffered at each operator position - saving the high cost and complexity of a redundant server.
CAD interface
The Ultra-Com IP will interface ALI data to any CAD system on the market. Connection may be achieved via an RS-232 port or TCP/IP network connectio
