Integrated 9-1-1 / Radio Dispatch

The Ultra-Com IP Communication Control System is NENA i3 and Phase II compliant providing radio dispatch, telephone, E9-1-1/NG9-1-1, mapping and Interoperability/VoIP, all in a single software application. This makes for reduced complexity, improved reliability, easier upgrades and significant ROI. The Ultra-Com IP Communication Control System is the most cost effective system available. Unlike our competitors, the Ultra-Com IP is a fully integrated system. Every feature is built-in – all at no extra cost.

User Programmable

Our built-in visual tools are the most flexible way for users to program screens. Screens can be easily designed to fit the job exactly. All screen interface layout, button size, location colors, labels and functionality are user programmable. System changes can also be made by your technicians instead of expensive factory programmers using the integral Customizer tool.

Advanced Diagnostics

Ultra-Com IP users save over 50% on maintenance costs with our built-in diagnostics. Both local and remote, automatic and manual these diagnostics perform extensive test routines. They identify where failures occur, often switching automatically to back-up resources. Error messages provide clear explanations and offer corrective action. The diagnostics can even be used remotely by technicians at our factory to help trouble shoot your system.

Free Software Upgrades

Software upgrades are always free for the life of the system and there are no software maintenance fees. Upgrades include all new features and capabilities – this means a huge cost savings.

Built-in Dual Instant Recall Recorders

Dual instant recall recorders (radio and phone) are integrated into the system at no extra charge. This allows the operator to record and play back, independently, up to 90 minutes of radio and telephone messages. Save up to $5000 worth of hardware per operator position.

Optional Integrated Telephone and 9-1-1 logging recorder/MIS server

All telephone call audio is stored on the E911 Server. Calls can be retrieved using the integrated Search, Filter and Report Utilities from any access point on the system network. Call and audio data are backed up on DVD-RAM media eliminating costly separate logging recorders